Feel free to reach out to us with any question or feedback you may have about Social Sensei.  Our team responds to all inquiries within 24 hours.

Common Questions

Why should I hire Social Sensei instead of an employee?

For starters you'll save time and money on human resources looking to hire an employee, train an employee, and also avoid liabilities associated with potentially firing an employee.  You also won't have to pay payroll taxes, health benefits, or other governmental regulated fees associated with employees in your state of business.

To cover the skills that our team is bringing to the table your new hire would have to be an expert not only social media management, but content creation, graphic design, customer service, sales, and marketing.  Why hire one person when you can have a whole team of experts working towards your success.

Social Sensei has proven strategies and methodologies that have worked for hundreds of businesses and can work for your business as well.  Hit the ground running with a team of experts that can take your social media to the next level immediately rather than wait for a new hire to be trained and try to figure out something that might work.

How does it work?

It’s simple!  Upon signing up, you’ll be contacted by our team to setup your first consultation.  From there, we will work with you to understand your brand, your message, products and services.  Afterwards we dive into your target audience and how to best position your brand to resonate with the audience that you want to engage with.

You can focus on continuing to build your business as our team puts together a comprehensive social media strategy for you to review.  Once approved we will begin managing your account, content, and overall social media strategy with monthly check ins to review performance. 

You can learn more at https://socialsensei.co/how-it-works 

I just completed my order, now what?

You should have received an email from your assigned account manager with further instructions on setting up your account within 10 minutes of signing up.  If not, you may be in queue to have your account set up, please allow up to 24 hours for an initial response from your account manager. If you have not heard from your account manager within that timeframe, please email [email protected] and we will prioritize setting up your account.

Who will be managing my account?

You will have a dedicated account manager assigned specifically for your account.  Expect them to pay close attention to your account, monitor performance and provide you with the cutting edge social media strategies to keep your account optimized and running at peak performance.

What’s your refund policy?

We are so confident that you will love our service that we offer a 10-day money back guarantee with no questions asked.  All of our plans are offered at flexible month-to-month service so there is no cost to cancel, downgrade, or upgrade your subscription at anytime.  You can easily adjust your plan from your dashboard or reach out to your account manager and they can make the change for you.

Can I use my account while running your service?

Absolutely.  You can operate your account normally with no interruptions. 

Sales

Email [email protected]
Phone Schedule a call with our sales team

929-224-0911

Support

Email [email protected]Basic Plans & Above

Phone Schedule a call with our support teamInfluencer & Above Plans Only

Hours of Operation

Monday – Friday 9AM – 5PM PST
Saturday – Sunday – Closed

Address

226 W Ojai Ave Ste 101 #519
Ojai, CA 93023

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